Orders are shipped within 1 week, however, please allow up to four weeks on merchandise that is not in-stock or during "Hot Market"
occasions.
Our 30-Day Guarantee: If you are not completely satisfied, we will gladly replace the item/s or, if you prefer, refund your purchase price.
Exchanges and Returns: Item/s returned for exchange or refund will receive our prompt attention. When returning merchandise, please include all original packaging and paperwork (or copy) you received with your order. Please be sure to insure your package and we recommend shipping by United Parcel Service because you can track the delivery status. Be sure to include a note with instructions. If it is an exchange and merchandise will be shipped back to you, we do charge a fee of $5.00 to cover the shipping.
Damages and Errors: Call 804-780-2824 and we will arrange for pick-up at our expense and promptly replace the merchandise, or if you prefer, give you a full refund. Be sure to include a note with instructions inside the package.
Prices are subject to change due to a manufacturer's increase or upgrade.